NETLab provides onsite home or business technical solutions on desktop computer repairs & support, branded laptop repair & support, apple mac or macbooks repairs, windows servers maintenance, printer and network setup & troubleshooting. We can fix your computer systems and bring it back up to the optimum state in no time.
- Same Day Onstie Computer Repairs, Laptop Support & Server Maintenance
- Fixed Cost Service
- No Booking or Travel Fee
- Free Onsite Inspection*
- Satisfaction Guarantee
This Privacy Policy applies to the activities of NETLab
Pty Limited (ABN 24 076 563 638) ("NETLab"). It explains how NETLab
handles personal information and complies with the requirements of privacy
law including the Privacy Act 1988 (Cth). NETLab recognizes the importance
of your privacy. NETLab is committed to protecting the privacy of all the
individuals with which we deal.
What Information We Collect
Personal information held by the NETLab may include your name, date of
birth, current and previous addresses, contact phone numbers, e-mail
address, bank account or credit card details, occupation and driver's
license number and the business details of customers and suppliers and
their dealings with NETLab.
How We Collect Information
Personal information is collected by NETLab to enable us to provide you
with the products and services you have requested and to assist us improve
our products and services. If you choose not to provide personal
information, we may not be able to provide you with the products and
services you require, or a high level of service.
Personal information may be collected directly from you such as through an
application (including submitted online, by email, by mail or by phone)
for products or services, indirectly from you such as through monitoring
your usage of products and services (e.g. the collection of information of
your usage of our website including through cookies), or from third
parties such as our related companies, credit reporting agencies, or your
representatives.
How We Use Your Personal Information
Your personal information may be used in order to:
verify your identity;
To allow us to identify our customers via usernames and passwords and to
interpret customers' pre-stored attributes and parameters for using
features and functions of the NETLab web sites;
assist you to subscribe to our services;
provide the products and services you require;
administer and manage those products and services, including charging,
billing and collecting debts;
inform you of ways the products and services provided to you could be
improved;
conduct appropriate checks for credit-worthiness and for fraud;
market, research and develop our products and services;
gain an understanding of your needs in order for us to provide you with
a better service; and
maintain and develop our business systems and infrastructure, including
testing and upgrading of these systems.
NETLab provides products and services via our website. When you visit our
site, our web servers record anonymous information such as the time, date
and URL of the request. This information assists us to improve the
structure of our websites and monitor their performance.
NETLab may use cookies on its website. Cookies are an industry standard
and most major websites use them. A cookie is a small text file that our
websites may place on your computer. Usually, cookies are used as a means
for our website to remember your preferences. As such, cookies are
designed to improve your experience of our website.
In some cases, cookies may collect and store personal information about
you. NETLab extends the same privacy protection to your personal
information, whether gathered via cookies or from other sources. Most
internet browsers are pre-set to accept cookies, however you can adjust
your Internet browser to disable cookies or to warn you when cookies are
being used. However, if you disable cookies, you may not be able to access
certain areas of our websites or take advantage of the improved website
experience that cookies offer.
Your personal information is also collected to promote and market other
services which we consider may be of interest to you. If you do not wish
us to contact you regarding other services please advise us in writing at
mail@netlab.com.au .
Disclosure of Personal Information to Third Parties
In order to deliver the services you require and for the purposes set out
above, NETLab may disclose your personal information to organizations
outside NETLab. Your personal information is disclosed to these
organizations only in relation to NETLab and related companies providing
services to you. These organizations may carry out:
customer enquiries;
mailing systems;
billing and debt-recovery functions;
information technology services;
marketing, telemarketing and sales services;
market research; and
web site usage analysis.
NETLab takes reasonable steps to ensure that these organizations are bound
by confidentiality and privacy obligations in relation to the protection
of your personal information. In addition, we may disclose your personal
information to:
your authorized representatives or legal advisers (when requested by you
to do so);
credit-reporting and fraud-checking agencies;
credit providers (for credit related purposes such as creditworthiness,
credit rating, credit provision and financing);
our professional advisers, including our accountants, auditors and
lawyers;
government and regulatory authorities and other organizations, as
required or authorized by law;
organizations who manage our business and corporate strategies,
including those involved in a transfer/sale of all or part of our assets
or business (including accounts and trade receivables) and those involved
in managing our corporate risk and funding functions (e.g.
securitization).
Third Party Sites
You may click-through to third party sites from our sites in which case we
recommend that you refer to the Privacy Policy of the sites you visit.
This Privacy Policy applies to the NETLab website only and NETLab assumes
no responsibility for information and content of third party sites.
Keeping Your Personal Information Up To Date
NETLab takes all reasonable precautions to ensure that the personal
information we collect and disclose is accurate, complete and up-to-date.
However, the accuracy of that information relies to a large extent on the
information you provide. We recommend that you:
let us know if there are any errors in your personal information; and
keep us up to date with changes to personal information such as your
name or address, by contacting us (see "How To Contact Us" below).
You Can Access Your Personal Information
You have a right to access your personal information, subject to some
exceptions allowed by law. If you would like to do so, please let us know.
You may be required to put your request in writing for security reasons.
NETLab reserves the right to charge a fee for searching for, and providing
access to, your information.
Changes to This Privacy Policy
Our commitment to being a leading provider of computer services means that
our business will continue to evolve as we respond to customer needs.
Because of this, from time to time, our policies will be reviewed and may
be revised. NETLab reserves the right to change its Privacy Policy at any
time and notify you by posting an updated version of the Policy on its
website. The amended Privacy Policy will apply between us whether or not
we have given you specific notice of any change.